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Technical Support Engineer at Taguchi
Troubleshot and debugged technical issues for the Taguchi® Marketing Automation Platform, implementing fixes and providing actionable solutions to clients across global markets (APAC, EU, US). Collaborated with cross-functional development, product, and account management teams to escalate and resolve complex technical issues. Contributed to software improvements through independent development tasks and bug fixes using Python, Vue, JavaScript, HTML, CSS. Developed and maintained frontend components including JavaScript/HTML email templates for marketing automation campaigns, while enhancing support documentation to improve team efficiency and client self-service capabilities.
- Python
- SQL
- JavaScript
- Vue.js
- HTML
- CSS
- Git
- Power BI
- Marketing Automation


